We are dedicated professionals that you can count on!
Craftsman Custom Design has over 45 years experience in the construction and home improvement industry.
We have always been family owned and operated and are very proud of our complaint free track record, and A+ rating with the Better Business Bureau! Choosing us will get you the highest quality workmanship and superior satisfaction.
As a small business, we constantly strive in improve in an industry where custom satisfaction is the key to success. Our goal is to work closely with our client to create an environment that is a reflection of their needs. We believe that open communication is extremely in achieving your desired results. We pride ourselves on meeting budgets and scheduling requirements. Our professional crew makes sure that your installation and remolding is positive and enjoyable. Craftsman Custom Design will supervise every phase of your renovation from delivery to clean up. Our philosophy is that you should get more than you pay for. We offer a greater value for people in need of an honest, dependable, and knowledgeable contractor. This along with or dedicated, and talented crew means you really do get more then you pay for!
Keywords: We Specialize in:
-Siding
-Roofing
-Kitchens/ Baths
-Additions
-Decks
-Blown Insulation
-Windows/Doors
-Flooring
Interview Q&A
How long have you been in business?
For over 45 years
What is your primary product or service?
Siding, Roofing, Decks, Windows, Doors, Gutters, Blow-in Insulation, Additions, Gazebos, Kitchens and Baths
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I became interested in this line of business because it has been in my family for over 45 years, therefore I wanted to keep the business going.
How do you differentiate yourself from other businesses in your category and area?
We are family owned and operated, as well as have no subcontractors. We give lifetime warranties on all labor serving Rochester and surrounding areas for over 45 years. All customers deal directly with the working contractor.
How many locations do you have and do you have plans to expand?
There is one location, and we do not plan to expand due to us being family owned and operated.
Provide detailed directions to your location
Based out of the town of Gates, servicing Rochester and the surrounding areas.
What type of payments do you accept?
Cash, Checks, certified check and credit cards
Which areas do you service?
Rochester and Surrounding areas
Who owns your company or runs daily operations?
Phil Zona Jr.
What are your hours of operation?
Monday- Friday: 8am-6:30pm
Saturday-Sunday: 9am-12pm
What is the best compliment anyone can give you?
As a new business owner I was looking for a good deal with quality work and that is what I found with Craftsman Custom Design. I needed new siding as well as a new roof. Their quote was by far the best! I also received a lifetime warrantee along with free gutters. I was a little concerned with the amount of noise that would come along with this project, considering that I am a spa owner. They accommodated me and my business by working on days that we were closed which is Sunday and Monday. When they were there during business hours they would work around all of our spa services to eliminate noise which was great! They told me the project would take about a week and a half to two weeks and they finished in a little over a week. I would definitely recommend them to anyone! They kept every promise and it was just overall a great experience! If you would like to see pictures check out The Men's Room Spa